All Systems Operational

About This Site

FIRST LINE Status 專門提供有關 FIRST LINE 提供的服務是否正常運作的資訊，讓您可以隨時掌握服務的可用性。

如果發生服務中斷，我們將在此處提供相關說明，但這並不表示該資訊是即時、準確或完整的，我們會持續透過此網站通知您有關中斷的詳細資訊，例如中斷原因和影響程度，謝謝您的理解。同樣地，如果您在使用 FIRST LINE 時遇到任何問題，請隨時透過 info@firstline.cc 與我們聯繫，我們將儘快回覆您。

Uptime over the past 90 days. View historical uptime.
FIRST LINE 系統 Operational
90 days ago
99.99 % uptime
Today
核心服務 ? Operational
90 days ago
99.96 % uptime
Today
即時聊天管道 Operational
90 days ago
100.0 % uptime
Today
LINE Official Account 管道 ? Operational
90 days ago
100.0 % uptime
Today
電子信箱管道 Operational
90 days ago
100.0 % uptime
Today
幫助中心 Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger 管道 ? Operational
90 days ago
100.0 % uptime
Today
Instagram 管道 ? Operational
90 days ago
100.0 % uptime
Today
聊天機器人 Operational
90 days ago
100.0 % uptime
Today
API 服務 Operational
90 days ago
100.0 % uptime
Today
電話服務 Operational
90 days ago
100.0 % uptime
Today
IVR 服務 Operational
90 days ago
100.0 % uptime
Today
ACD 服務 Operational
90 days ago
100.0 % uptime
Today
PBX 服務 Operational
90 days ago
100.0 % uptime
Today
電信線路託管 ? Operational
90 days ago
100.0 % uptime
Today
交談錄音 Operational
90 days ago
100.0 % uptime
Today
FIRST LINE AI ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 13, 2025

No incidents reported today.

Sep 12, 2025
例行性維護及產品更新 Routine Maintenance and Product Update
Completed - The scheduled maintenance has been completed.
Sep 12, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 22:00 CST
Scheduled - 我們將於近期進行例行性維護及產品更新。這次的更新繼續體現我們對產品理念的堅持，將引入更多新功能和服務，幫助客服、業務和行銷人員更高效地達成工作目標。

請預留這段時間進行必要的準備工作，以避免維護期間可能出現的服務中斷對您的業務造成影響，感謝您的理解與配合，期待您體驗更新後的改進和新功能。

※ 更新期間：2025年09月11日，22:00 至隔日 00:00。
※ 維護時間有可能延長或是提前結束，還請以實際時間為主。
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We will be carrying out routine maintenance and product updates in the near future. This update continues to reflect our commitment to product principles, introducing more new features and services to help customer service, sales, and marketing professionals achieve their goals more efficiently.

Please set aside time to make the necessary preparations to minimize any impact on your business from potential service interruptions during the maintenance period. We appreciate your understanding and cooperation, and we look forward to bringing you the improvements and new features after the update.

※ Update Schedule: September 11, 2025, from 22:00 to 00:00 (next day).
※ The maintenance period may be extended or completed earlier than expected. Please refer to the actual timing as the final schedule.
Sep 12, 18:01 CST
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

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