All Systems Operational

About This Site

FIRST LINE Status 專門提供有關 FIRST LINE 提供的服務是否正常運作的資訊，讓您可以隨時掌握服務的可用性。

如果發生服務中斷，我們將在此處提供相關說明，但這並不表示該資訊是即時、準確或完整的，我們會持續透過此網站通知您有關中斷的詳細資訊，例如中斷原因和影響程度，謝謝您的理解。同樣地，如果您在使用 FIRST LINE 時遇到任何問題，請隨時透過 info@firstline.cc 與我們聯繫，我們將儘快回覆您。

Uptime over the past 90 days. View historical uptime.
FIRST LINE 系統 Operational
90 days ago
99.99 % uptime
Today
核心服務 Operational
90 days ago
99.94 % uptime
Today
即時聊天管道 Operational
90 days ago
100.0 % uptime
Today
LINE Official Account 管道 ? Operational
90 days ago
100.0 % uptime
Today
電子信箱管道 Operational
90 days ago
100.0 % uptime
Today
幫助中心 Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger 管道 ? Operational
90 days ago
100.0 % uptime
Today
Instagram 管道 ? Operational
90 days ago
100.0 % uptime
Today
API 服務 Operational
90 days ago
99.98 % uptime
Today
電話服務 Operational
90 days ago
99.98 % uptime
Today
IVR 服務 Operational
90 days ago
100.0 % uptime
Today
ACD 服務 Operational
90 days ago
100.0 % uptime
Today
PBX 服務 Operational
90 days ago
100.0 % uptime
Today
電信線路託管 ? Operational
90 days ago
99.99 % uptime
Today
交談錄音 Operational
90 days ago
99.9 % uptime
Today
FIRST LINE AI ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
API 呼叫回傳 #429
Resolved - This incident has been resolved.
Mar 22, 00:27 CST
Monitoring - ✅【維護完成通知｜API 已恢復正常】

維護已順利完成，目前 API 功能皆可正常呼叫，系統運作穩定中，團隊持續觀察相關狀況。
Mar 21, 23:25 CST
Identified - ⚙️【維護期間 API 可能出現 #429 】

例行性維護期間，由於 API 架構更新，呼叫可能出現 #429 拒絕請求代碼，導致部分請求無法順利處理。
Mar 21, 22:00 CST
例行性維護及產品更新
Completed - The scheduled maintenance has been completed.
Mar 22, 00:27 CST
Verifying - Verification is currently underway for the maintenance items.
Mar 21, 23:08 CST
Update - We will be undergoing scheduled maintenance during this time.
Mar 21, 23:04 CST
Scheduled - 我們將於近期進行例行性維護及產品更新。這次的更新繼續體現我們對產品理念的堅持，將引入更多新功能和服務，旨在幫助客服人員、業務人員和行銷人員更高效地達成工作目標。

請預留這段時間進行必要的準備工作，以避免維護期間可能出現的服務中斷對您的業務造成影響。我們致力於通過這些更新提供更優質的服務，感謝您的理解與配合，期待您體驗更新後的改進和新功能。

※更新期間：2025年03月21日，22:00 至 23:30。
※維護時間有可能延長或是提前結束，還請以實際時間為主。

🟦 English

We will be conducting routine maintenance and product updates in the near future. This update reflects our continued commitment to our product philosophy, introducing more new features and services designed to help customer service representatives, sales personnel, and marketing teams achieve their goals more efficiently.

Please allocate time to make the necessary preparations to avoid any potential business impact during the maintenance period. We are dedicated to providing better service through these updates and appreciate your understanding and cooperation. We look forward to your experience with the improvements and new features after the update.
Mar 21, 22:00 CST
Mar 21, 2025
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

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