All Systems Operational

About This Site

FIRST LINE Status 專門提供有關 FIRST LINE 提供的服務是否正常運作的資訊，讓您可以隨時掌握服務的可用性。

如果發生服務中斷，我們將在此處提供相關說明，但這並不表示該資訊是即時、準確或完整的，我們會持續透過此網站通知您有關中斷的詳細資訊，例如中斷原因和影響程度，謝謝您的理解。同樣地，如果您在使用 FIRST LINE 時遇到任何問題，請隨時透過 info@firstline.cc 與我們聯繫，我們將儘快回覆您。

Uptime over the past 90 days. View historical uptime.
FIRST LINE 系統 Operational
90 days ago
99.99 % uptime
Today
核心服務 ? Operational
90 days ago
99.95 % uptime
Today
即時聊天管道 Operational
90 days ago
100.0 % uptime
Today
LINE Official Account 管道 ? Operational
90 days ago
100.0 % uptime
Today
電子信箱管道 Operational
90 days ago
100.0 % uptime
Today
幫助中心 Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger 管道 ? Operational
90 days ago
100.0 % uptime
Today
Instagram 管道 ? Operational
90 days ago
100.0 % uptime
Today
聊天機器人 Operational
90 days ago
100.0 % uptime
Today
API 服務 Operational
90 days ago
100.0 % uptime
Today
電話服務 Operational
90 days ago
100.0 % uptime
Today
IVR 服務 Operational
90 days ago
100.0 % uptime
Today
ACD 服務 Operational
90 days ago
100.0 % uptime
Today
PBX 服務 Operational
90 days ago
100.0 % uptime
Today
電信線路託管 ? Operational
90 days ago
100.0 % uptime
Today
交談錄音 Operational
90 days ago
100.0 % uptime
Today
FIRST LINE AI ? Operational
90 days ago
99.55 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
🚧 系統資源擴充通知｜提升穩定性與操作效能
Completed - The scheduled maintenance has been completed.
Jun 30, 22:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 21:30 CST
Scheduled - 隨著越來越多中大型企業用戶加入，產品整體資源使用量持續攀升。

部分位於相同資源區的用戶，可能在特定時段出現操作延遲或系統回應速度變慢的情況。為強化服務穩定性與提供更流暢的操作體驗，我們的技術團隊將進行系統資源擴充作業。

感謝您的理解與支持，若有任何疑問，歡迎隨時與我們聯繫！
Jun 30, 17:46 CST
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
【系統通知】服務暫時異常說明
Resolved - This incident has been resolved.
Jun 24, 18:23 CST
Update - 我們稍早偵測到某台伺服器出現短暫異常，可能導致部分用戶在登入或連線時出現延遲或操作反應變慢的情況。

目前技術團隊已在第一時間展開確認與處理，後續將持續更新進度。如有造成您的不便，敬請見諒，感謝您的耐心與理解。
Jun 24, 17:53 CST
Monitoring - 目前問題已完成修復，系統恢復正常運作。
團隊仍持續監控中，確保服務穩定。如您仍遇到異常，歡迎隨時與我們聯繫。感謝您的耐心與理解！
Jun 24, 17:38 CST
Investigating - 我們稍早偵測到某台伺服器出現短暫異常，可能導致部分用戶在登入或連線時出現延遲或操作反應變慢的情況。

目前技術團隊已在第一時間展開確認與處理，後續將持續更新進度。如有造成您的不便，敬請見諒，感謝您的耐心與理解。
Jun 24, 17:15 CST
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

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